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America's Friendliest Airport

POLICIES & PROCEDURES

Our Rules and Regulations, Storm Water Protection Plan, Airport Operations and Minimum Standards Policies and Procedures help ensure the highest level of safety and security possible for travelers to and from the Valley. This information is publicly available to provide information about safeguards in place to protect all travelers and other airport visitors.

For more information about airport policies and procedures, please select from the following:

Airport Contracting Policy

A - General Airport Contracting Policy

As of the date the RFP or RFQ is issued, the Airport contracting policy is in effect. Except as provided below, all Respondents, including Respondent’s agents, employees, representatives, lobbyists, attorneys, proposed partner(s), subconsultant(s), subcontractor(s), joint venture(s), member(s) and sublease partner(s) (collectively the “Respondent”) will refrain, under penalty of the Respondent’s disqualification, from direct or indirect contact for the purpose of influencing the selection or creating bias in the selection process with any person who may play a part in the selection process, including the evaluation panel, City Council, City Manager, Assistant City Manager, Deputy City Managers, program staff, department heads, and the Phoenix Aviation Advisory Board (PAAB). This policy is intended to create a level playing field for all potential Respondents, assure that contract decisions are made in public, and to protect the integrity of the RFP or RFQ process.

B - Contact with Phoenix City Council

This policy is not meant to preclude Respondents from discussing their RFP or RFQ with one or more members of the Phoenix City Council, provided such meetings are scheduled through the Phoenix City Clerk’s office, conducted in person at 200 West Washington, and are posted as open meetings with the City Clerk at least twenty-four (24) hours prior to the scheduled meeting. The Clerk’s posting shall include and detail the participants, the subject matter and shall invite the public and press to participate. No contacts made by telephone, other than to schedule a public meeting, are permitted, and copies of contacts made via letter, fax, e-mail or other written method shall be made available to the public, press, and all Respondents.

If you have any questions regarding the Airport Contracting Policy, please contact Gretchen Wolfe at (602) 273-4082.

For information on job order contract and capital improvement, tenant Improvement construction projects, Pardon Our Dust specifications, Airport road restrictions and freeway access to and from Sky Harbor, visit Pardon our Dust.

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Airport Rules and Regulations

The safety and security of passengers and employees at Sky Harbor is our top priority. The following policies and procedures ensure safe passage on and off the ground.

You may view the Rules & Regulations Table of Contents or select specific sections of the Airport Rules and Regulations document using the links below.

Environmental

Minimum Standards

Minumum Standards Information

Minimum Standards are baseline requirements that an operator must meet in order to conduct commercial aeronautical activity at an airport. With tenant and stakeholder input, the Aviation Department has developed Minimum Standards to address activity at the three City of Phoenix airports. The City Council has formally adopted amending Section 4-160 of the Phoenix City Code by adding new minimum standards fees for certain types of service operators on October 8, 2008.

The amendments will implement new Minimum Standards fees developed by the Aviation Department for Specialized Aviation Service Operators (SASOs) and help the airport system be self-sustaining.

Fees established for the following service operators are:

Type of Operator Service Minimum Standards Fee
Flight Training $1 per student flight hour effective January 1, 2009; $2 per student flight hour effective January 1, 2010; Annual fee increases according to Consumer Price Index effective January 1, 2011.
Independent Aircraft Maintenance
Independent Avionics or Instrument Maintenance
Aircraft Sales
Sightseeing Flight		 $500 Annual Fee
Aircraft Charter or Management $100 per aircraft weighing 12,500 pounds or less; $250 per aircraft weighing more than 12,500 pounds.
Aircraft Maintenance
Avionics or Instrument Maintenance
Aircraft Rental
Aircraft Painting
Aircraft Storage
Aircraft Cleaning		 2% of Gross Receipts

The Aviation Department will now start the implementation process and work with the business operators at the airports to issue permits in compliance with the rules and regulations. The Aviation Department will be contacting these businesses shortly to start the process.

Below are the final SASOs rule and regulations for review.

Operations Airside

Operations Landside

Security

The goal of our SOAR Program (Secure Our Airport Responsibility) is for the public to help law enforcement and airport security to identify suspicious activity. For more information on this program, click here.

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Airport Operations

Phoenix Sky Harbor employs cutting edge technology whether it’s for maintenance, design or road repair.

Airfield Maintenance and Facilities Services – We make Sky Harbor look great for our travelers. Check out our work below.

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Signage Standards Manual

Airport signage standards are in the following document:

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Cabling Standards

Airport telecommunication and cabling standards are in the following documents:

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GIS Standards

Airport GIS standards are in the following documents:

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