On-site security services
Security services at the Phoenix Convention Center & Venues are provided through an integrated program where both house and event activities are coordinated through our Security Operations Center.
House security is provided by IPSA Security Services at no cost to our clients under the direction of our full time on-site staff of security professionals. Event security for conventions is provided through our preferred provider, Contemporary Services Corporation. Together, IPSA and CSC coordinate security services across our campus providing seamless security and life safety services.
Ticketed and other events open to the public (non-convention events) require the client to purchase security services. CSC is our exclusive provider of event security services, providing the same coordination of services with IPSA.
The Phoenix Convention Center’s commitment to your safety includes our permanently assigned Phoenix Fire Marshall on site every business day. Our Fire Marshall and Event Managers work together to obtain quick approval of an event’s floor plans. Our Fire Marshall has the skills, knowledge and authority to review the most complex plan, including those using pyrotechnics or other theatrical effects.
First aide rooms are available on every exhibition floor and on site emergency medical service referrals are available from your Event Manager. The convention center has 28 AEDs strategically located throughout our buildings, each one alarmed to send an emergency signal that help is needed.
Should an emergency occur, you will find that nothing becomes more important than having a plan and having access to timely and accurate information. For every event, CSC will design a security plan unique to your event, ensuring that every effort is made to make your event both successful and safe. Information to keep you up to date as emergencies unfold is communicated to all Event Managers from the Operations Center in real time, keeping you in the know.
Our Security Operations Center never closes with guards available 24 hours a day to walk you back to your hotel or help you with any of your security needs. You can reach the Security Operations Center by calling 602.262.7271 or from any courtesy phone by dialing 85 from any land-line in the facility.